Interactive tour of a Short Format SOP

Why use Short Format SOPs?

SOPs have many uses and come in lots of shapes and sizes. Short format SOPs offer many advantages over other SOP formats; as a result they are used across a diverse range of industries.

Our interactive tour shows you how information is stored in these SOPs – making it easy to find and creating a rich experience for all SOP users, even on paper!

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This example SOP was developed using TRIM-SOP, a free trial of TRIM-SOP is available through our affiliates.

The DNA of your Business

Are SOPs for quality or productivity?

We say both.   Standard Operating Procedures are useful when they are kept up-to-date with relevant information.  In the right hands your SOPs can have a hugely beneficial impact.  You know you’re ahead when your SOPs:

  • reflect your business activities
  • align individuals into teams
  • help capture and transfer knowledge
  • keep you productive and compliant

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Capture Your Business DNA

Putting the ‘Standard’ in ‘Standard Operating Procedures’

PerformaTech and our network of Affiliates are driven to improve Standard Operating Procedures.  Well written Standard Operating Procedures have social and environmental benefits; but more than that, they make good economic sense.

Too often we see Standard Operating Procedures under-utilised and under-valued; and put simply, the cost of this is unsustainable.

Our purpose is clear: we help businesses transition from a state where their Standard Operating Procedures are under-utilised to a state where Standard Operating Procedures become a valuable and effective business tool.

In your hands an effective set of Standard Operating Procedures can be the difference between a ‘lean business’ where best practices are identified and documented, leading to a confident workforce with radically reduced waste and errors; and those businesses who operate in a world of organised chaos.

To ensure your Standard Operating Procedures are effective PerformaTech has developed software for ‘Task Related Information Mapping’ (TRIM-SOP) and our Affiliates can provide your business with expert support.

Task Related Information Mapping for Standard Operating Procedures

Integrating with Microsoft Word, TRIM-SOP significantly reduces the time taken to create effective Standard Operating Procedures.  TRIM-SOP was developed with an understanding of the important and varied roles that Standard Operating Procedures have, including: learning and development, training, auditing, and process improvement.

TRIM-SOP automates the formatting and layout of your Standard Operating Procedures so you can have a consistent set of documents, and your SOP Developers can focus on the accuracy and value.

Network Of Affiliates

Our affiliates are like minded people. Affiliates are selected for their ability to provide your business with specialised advice to help improve the effectiveness of your Standard Operating Procedures and develop your in-house capability.

Example Standard Operating Procedure (SOP)

(Silt Concentration in Sand)

Example of a Standard Operating Procedures developed using TRIM-SOP

About This Example SOP

This is an example SOP from a laboratory for a concrete tile manufacturer. It covers the main steps for measuring silt in sand.

Title for a Standard Operating Procedure

This SOP was written to meet the needs of:

  • inexperienced learners – learning tool
  • competent people – used as a memory aid
  • buddy trainer – training aid

Features of this Example

Steps are Written as Commands

A Standard Operating Procedure is basically a list of steps. In this SOP each step is written as a command. Using command language makes the SOP easier to read.

Command language tells people ‘what’ and ‘how’ – which is exactly what is needed in a SOP.

Instructions in a Standard Operating Procedure

The steps are chunked into groups. Chunking makes steps easier to remember. It also helps people to find the information they need, quickly and easily. Each group of steps is given a name.

Summary

  • steps are written as commands, a concise writing technique
  • steps are chunked into named groups
  • commands say ‘WHAT’ & ‘HOW’ instead of ‘WHY’

Supporting Information is grouped in Tables

Information that is not an ‘instruction’ is grouped into tables. These tables are called ‘Supporting Information Tables’ (SIT). Supporting information tables help keep the ‘why’ out of the instructions.

Supporting Information for Standard Operating Procedure

In this example SOP critical steps are identified by a symbol.  This makes the critical steps easy to find. Putting the critical information in one place makes it easy to review before starting the task.

List of Critical Steps in a Standard Operating Procedure

Summary

  • information groups are easy to find and review
  • symbols are used to link steps to supporting information

Pictures Add Value

Pictures are a great way to communicate information and reinforce learning. We chose this SOP as our example SOP because of the pictures. The pictures used in this SOP add ‘value’. They show ‘how’ to use equipment and do calculations. These pictures show how a SOP can reduce errors.

How to use images in a Standard Operating Procedure

Summary

  • pictures add value when they show ‘how’
  • pictures can be used to explain a calculation

This Standard Operating Procedure was written using TRIM-SOP™ software and templates. TRIM-SOP™ does the formatting so you can focus on content.